Terms and Conditions of Gugobet Sports

“Gugobet” refers to the brand and its complete range of digital services, including but not limited to its main website (www.gugobet.net) accessible via desktop and laptop computers, as well as its mobile application for smartphones and tablets. This encompasses various entertainment and wagering products such as Sports Betting, Live Betting, Virtual, Casino Games, and Live Dealer Games, along with any affiliated URLs or subdomains.

A “Bet” constitutes a contractual wagering action between the customer and Gugobet Sports, based on the anticipated outcome of a future event. Each bet carries a risk of loss and a potential for reward. All bets are subject to the terms, conditions, and rules set forth by the platform.

An “Outcome” refers to the final and official result of a particular event, which determines the settlement of any associated bets.

A “Customer” is an individual who has successfully registered for a Gugobet account in accordance with Section 4 of these terms and whose account remains active and in good standing. Customers must meet the legal age and eligibility requirements as mandated by applicable law.

The term “Service” denotes the functionality and availability of Gugobet’s digital platforms, enabling users to engage with the brand’s products and features securely and reliably.

The “Website” refers to Gugobet’s official digital platform, available at www.gugobet.net. The website is maintained to ensure legal compliance, user safety, and consistent service delivery.

The following individuals are strictly prohibited from placing bets on Gugobet Sports:
– Anyone below the legal age for gambling in their respective jurisdiction (commonly under 18).
– Persons who have direct involvement in the events offered for betting, such as athletes, coaches, referees, team owners or staff, and their close associates or representatives.
– Employees or affiliates of other licensed bookmaking organizations.
– Any individual who is legally barred from entering into gambling agreements.

Gugobet’s services may not be legally accessible in certain regions. We do not promote or facilitate the use of our platform for sports betting or gaming in jurisdictions where such activities are restricted or illegal.

The availability of our website in a particular country or language does not imply that we are licensed or legally authorized to offer services there. Merely accessing our website should not be interpreted as an invitation to participate in activities that may be prohibited in your location.

It is the user’s sole responsibility to ensure that their use of our services complies with local laws. Gugobet is not liable for any legal consequences that may arise due to the user’s non-compliance. We strongly advise verifying the legality of our services in your jurisdiction before proceeding.

Gugobet Sports reserves the right to reject bets from users who violate our terms or act against public morals or social order.

The bookmaker maintains the full right to decline any bet at its discretion. All bet outcomes will be settled based on data from the official event processing center.

If a customer correctly predicts the outcome of an event, the bet will be considered a win. Winnings will be automatically credited once official results are confirmed.

Odds, handicaps, totals, and stake limits are subject to fluctuations after a bet is placed. However, once confirmed, the original bet will remain unchanged. Customers are encouraged to review all market options prior to placing a wager.

If a bet is placed due to an error—such as incorrect event data, odds miscalculations, or a violation of betting rules—Gugobet reserves the right to cancel the bet.

In cases where unforeseen technical problems prevent proper event settlement, the bookmaker reserves the right to void the affected bets.

If a bet is placed with clearly incorrect odds, it will be settled based on the correct odds corresponding to the final outcome.

If any suspicions of unsportsmanlike conduct or foul play arise during an event, Gugobet may suspend betting on that event pending investigation. If misconduct is confirmed, all related bets may be voided without the obligation to provide specific explanations to users.

Gugobet is committed to fair and ethical betting practices. Bets may be canceled if any of the following occur:
– Match-fixing or other proven foul play
– Bets placed using third-party or stolen accounts
– Suspicious or irregular betting behavior
– Evidence of unauthorized access to a customer’s account

 A temporary loss of connection while placing or confirming a bet does not invalidate the bet, provided the transaction was received by our system.

Gugobet reserves the right to amend, update, or expand these rules at any time. All changes become effective immediately upon publication on the official website.

Gugobet is not liable for translation inaccuracies in team names, player names, venues, or event titles. These errors will not constitute grounds for stake refunds or complaints.

Customers are hereby informed of the potential financial risks associated with gambling, including the possibility of losing their stake. Please wager responsibly and within your means.

Each betting option is subject to both minimum and maximum stake limits, which are determined by the bookmaker based on a variety of factors, including the sport type, event significance, market conditions, and applicable game rules.

Gugobet reserves the right to independently set or modify maximum stake amounts and applicable odds for specific betting markets or individual users. These adjustments may be made at any time, without prior notice or explanation.

A bet is officially accepted and binding once it has been registered on the company’s server and confirmation has been provided to the customer online. Once confirmed, bets cannot be altered or canceled, regardless of subsequent changes in conditions or outcomes.

Bets will only be accepted if the customer has sufficient funds in their Gugobet account. Upon placement, the wagered amount is immediately deducted. Any winnings will be credited after the bet has been officially settled.

Bets must be placed before the scheduled start of an event. Please note that any event-related details, such as start time, date, or commentary in the Sports section, are indicative and may be subject to change. Any bets placed after an event begins will be deemed invalid—unless they are designated as live/in-play bets or exchange bets, which are valid up until the conclusion of the event.

In the event of a betting error or incorrect settlement (such as wrong result entry), the bet will be recalculated based on the correct data. However, bets placed between the original (incorrect) settlement and the corrected result will still stand.

A sporting event will not be considered rescheduled or canceled unless an official statement is issued by the event organizer or the relevant governing body.

If a customer is found to have knowingly provided inaccurate or misleading information—whether regarding bet placement, results, payout claims, or other related data—the affected bet(s) will be considered void.

Any bets placed after the outcome of an event has been determined, but before the official result is publicly declared, will be automatically canceled.

In specific events, a “mercy rule” may be implemented when a team or participant gains a significant lead, resulting in the early termination of the match. The exact point or goal differential required to trigger this rule is established by the relevant event organizer.

The Starting Price (SP) reflects the average odds established at the beginning of a race, as determined by the event’s organizers. If a competitor withdraws or fails to participate before the event begins, and a new SP market is not generated, all related bets will be voided and settled at odds of 1.00.

To use Gugobet’s services, you must be at least 18 years old, or have reached the legal gambling age as defined by your country or jurisdiction—whichever is higher.

Online betting must be permitted by law in your country or region of residence. By using our services, you confirm that participating in online betting is legal under your local regulations.

Any attempt to bypass these eligibility requirements is a direct violation of our Terms & Conditions. This includes, but is not limited to:
– The use of VPNs, proxies, or other tools to conceal or falsify your geographic location.
– Submitting false information about your country of residence.
– Betting on behalf of others or placing wagers indirectly through third parties.
Such actions may be considered fraudulent, and could result in account suspension, termination, and potentially criminal legal action.

You must possess the legal capacity to enter into binding agreements. If you are not legally eligible to form contracts under the laws of your country, you may not use Gugobet’s services.

You are not permitted to use Gugobet Sports if you or an immediate family member has been employed by the company or any of its service providers within the past three years.

As the account holder, you are solely responsible for safeguarding your login credentials, including your username, password, PIN, and any other sensitive information. If you suspect unauthorized use or a security breach, you must notify Gugobet immediately. Gugobet is not liable for losses or damages resulting from your failure to keep your account secure.

Each individual is permitted to register only one Gugobet account. All registration details must be accurate, complete, and kept up to date.

You are fully responsible for safeguarding your login credentials, including your username, password, and any payment-related information. Never share these with others to avoid unauthorized access.

Funds cannot be transferred between user accounts. Additionally, the buying, selling, or transferring of accounts is strictly forbidden. Gugobet Sports reserves the right to suspend, terminate, or take other necessary actions on any account that violates these policies. If you would like to close your account voluntarily, please contact our customer support team.

Deposit amounts are determined by you, subject to the limitations of the selected payment method. Gugobet may conduct verification checks through licensed third-party credit or identity verification agencies, using the details provided during registration.

Withdrawals are typically processed via the same payment method used for the original deposit. To request a withdrawal, your deposit must be rolled over at least once (i.e., wagered). For large withdrawals, or when a new payment method is introduced, additional security verification may be required, which could result in a brief processing delay.

If a user breaches any of Gugobet’s rules—such as attempting to withdraw funds without meeting wagering requirements, or violating other terms—we reserve the right to reject or delay both deposits and withdrawals as necessary.

Bonuses are exclusively available to registered users who meet the criteria of each promotion. All bonuses, offers, and campaigns are governed by specific promotional terms and conditions. In the event of a conflict between promotional terms and general site policies, the promotion’s terms will prevail.

At Gugobet, the protection of your personal information is a top priority. Upon registering an account and using our services, we may collect personal details, payment information, transaction history, and user preferences. All collected data is handled with the strictest confidentiality and in accordance with applicable privacy laws and data protection standards.

To engage in real-money betting or gaming, users are required to use third-party payment processors. By accepting this Privacy Policy, you authorize Gugobet to share necessary data with these providers solely for transaction processing purposes. While we are dedicated to protecting your data, we may disclose personal information if legally required or in response to authorized government requests.

Gugobet employs robust technical and organizational safeguards to maintain the confidentiality, integrity, and availability of your personal information. Data is securely stored in an encrypted database, protected by SSL encryption protocols and advanced firewall systems. With your consent, we may use cookies to enhance functionality and personalize your user experience. You may choose to disable cookies through your browser settings; however, this could limit access to certain site features. Gugobet Sports is not responsible for the content or privacy practices of third-party or external websites.

Gugobet is committed to preventing access by minors. If it is determined that anyone under the age of 18 (or the legal minimum age in their jurisdiction) has submitted personal information, we will take immediate action to remove such data and block access to the account.

Fairness is a foundational principle of online betting. At Gugobet, we are committed to providing a safe, transparent, and trustworthy gaming environment. While we ensure the integrity of the platform, players are expected to participate honestly and responsibly, without engaging in any fraudulent or malicious behavior.

A fair and secure online betting experience includes the following core standards:
– Timely and accurate payment of all valid winnings
– A strict prohibition on deceptive practices that could disadvantage players
– Enforcing access restrictions for users in prohibited jurisdictions
– Ensuring bonuses and promotions are made available only to eligible users based on specific terms.

Gugobet partners only with reputable and licensed software providers that are widely recognized in the gaming and betting industry. These providers adhere to international compliance standards, ensuring that all games and systems are fair, secure, and fully compliant with applicable laws and regulations in the jurisdictions where we operate.

Gugobet enforces a strict zero-tolerance policy regarding any form of misconduct, including but not limited to:
– Bonus exploitation
– Cheating or game manipulation
– Gaining unfair advantage through technical means
– Maintaining multiple accounts
– Any fraudulent, deceptive, or criminal behavior
These actions are collectively referred to as “Prohibited Practices.” Gugobet actively monitors for such behavior and reserves the right to investigate and take appropriate action—such as account suspension or closure—at its sole discretion. However, we are not liable for any losses, damages, or consequences resulting from such misconduct, whether to you or other players.

If you believe another player is engaging in Prohibited Practices, we encourage you to report your concerns to Gugobet Customer Support immediately.

By using Gugobet’s services, you explicitly agree to refrain from participating in, supporting, or facilitating any Prohibited Practices.

If there is reasonable evidence or suspicion that you are involved in Prohibited Practices, Gugobet reserves the right to: Suspend or permanently terminate your account, or withhold all or part of your account balance. These actions are in addition to any other contractual, legal, or equitable rights available to us.

Fraud includes, but is not limited to:
– Chargeback fraud or intentional misuse of payment systems
– Use of unauthorized, cloned, or stolen credit/debit cards
– Collusion with other users to manipulate outcomes
– Submission of false or misleading personal or payment details
– Any deceptive or bad-faith behavior aimed at bypassing platform rules or regulations

We strictly prohibit any criminal behavior, including but not limited to:
– Money laundering
– Violations of local, national, or international laws and regulations
– Registering or accessing the platform from restricted jurisdictions

Unfair advantage refers to:
– Exploiting bugs, glitches, or software vulnerabilities
– Using unauthorized third-party tools or automation to gain strategic or financial benefits

While enforcing the above rules, Gugobet will act reasonably, transparently, and in accordance with all applicable laws. We aim to ensure fairness for all users while meeting our legal obligations.

In cases involving Prohibited Practices, we reserve the right to share your personal data with relevant authorities, including: regulatory bodies, payment service providers, financial institutions, or other licensed operators, if required for investigation. By using our services, you agree to cooperate fully with any such investigation.

Gugobet is fully committed to combating money laundering, terrorist financing, and other illegal financial activities. If we suspect any user involvement in unlawful transactions, we reserve the right to report the activity to relevant authorities, freeze associated funds, and take action in line with our Anti-Money Laundering (AML) policy.

Money laundering refers to any attempt to:
– Conceal or disguise the origin of funds derived from criminal activity;
– Use illicitly obtained assets to evade legal consequences;
– Acquire property or value from unlawful acts committed domestically or abroad.

In line with international standards and national legislation, Gugobet actively works to prevent illicit funds from entering the legal economy. We implement robust procedures to detect and prevent suspicious activities.

By registering an account on Gugobet, you confirm the following:
– You will comply with all applicable laws, regulations, and AML directives.
– Any funds deposited into your account are not derived from illegal or untraceable sources.
– You agree to cooperate fully with any AML checks by providing accurate and timely information or documentation as requested.
– You authorize Gugobet to collect, store, and update verified identification documents, such as your national ID, or similar, as part of our ongoing KYC (Know Your Customer) procedures.

If we have reasonable grounds to believe that an account is involved in money laundering or any form of criminal activity, we reserve the right to suspend, freeze, or close the account without prior notice. Under applicable law, we are not obligated to disclose the nature or target of our investigation to the user.

We are required to verify your identity during account registration, deposits, withdrawals, and on an ongoing basis based on risk assessment. You may be asked to provide:
– A valid government-issued ID (passport, ID card, or similar) displaying your full name, photo, and date of birth;
– Proof of address, such as a utility bill or bank statement issued within the last 90 days;
In specific cases, we may request notarized documents or further evidence to ensure the authenticity of the information provided. All collected data is handled securely in accordance with our data protection policies and applicable privacy laws.

You are solely responsible for all activities conducted through your Gugobet account, including but not limited to logging in, placing bets, and using our services. Gugobet Sports is not liable for any losses or damages resulting from unauthorized access or usage of your account due to your negligence or failure to maintain security.

While Gugobet strives to provide a stable, secure, and seamless experience, we cannot guarantee:
– Uninterrupted access to our platform;
– That the website will be free from errors, delays, viruses, or technical failures;
– Full compatibility across all devices or internet environments.
We take reasonable technical and organizational measures to ensure system integrity, but you acknowledge that temporary interruptions or issues may occur. Gugobet will not be liable for any loss resulting from such occurrences.

To the maximum extent permitted by applicable law, Gugobet, including its affiliates, directors, officers, employees, and partners, shall not be liable for any of the following, whether arising from breach of contract, negligence, tort, or any other legal cause:
– Loss of profits or revenues;
– Loss of business opportunities or market value;
– Business interruption;
– Reputational harm;
– Any indirect, incidental, consequential, special, or punitive damages.
These limitations apply even if Gugobet has been advised of the possibility of such damages and regardless of the foreseeability of the same.

At Gugobet, we recognize that while betting can be a form of entertainment, it also carries potential risks. Uncontrolled gambling may negatively affect your mental health, relationships, academic or professional performance, and financial well-being. In severe cases, it can lead to depression, anxiety, and suicidal thoughts. That’s why we are committed to offering a responsible, secure, and transparent gaming environment that prioritizes your safety and minimizes harm.

We strictly prohibit underage gambling. Only individuals who are 18 years of age or older—or who meet the legal age required in their jurisdiction—may access or use our services. We actively ensure that our advertising, sponsorships, and promotional content do not target minors or vulnerable individuals. Responsible marketing is a core part of our ethical standards.

It is your responsibility to ensure that you meet the legal age requirement before registering with Gugobet. We conduct routine verification checks to ensure users comply with the minimum legal gambling age as defined by the laws in their country. If we are unable to verify your age through our standard checks, we may require you to submit official documentation to confirm your eligibility.

Our promotional materials aim to clearly communicate the nature of our services, including the odds of winning and the risks involved. We encourage users to play responsibly and stay informed. Ask yourself the following questions to evaluate your betting habits:
– Are you spending more on gambling than you can afford?
– Have you borrowed money or taken unethical actions to fund your betting?
– Are you withdrawing from social or family activities because of gambling?
– Do you feel defensive when others raise concerns about your behavior?
– Do you feel depressed or hopeless after losing bets?
– Have you hidden the time or money you’ve spent gambling?
If you answered “Yes” to several of these questions, it may indicate a gambling-related issue that requires attention.

Acknowledging a gambling problem is a courageous first step toward recovery. Gugobet supports responsible play and offers the following recommendations:
– Never view gambling as a primary source of income.
– Set and stick to personal limits for betting time and spending.
– Only gamble with money you can afford to lose.
– Accept losses as part of the experience—avoid chasing them.
Should you need help, we encourage you to seek professional support. You’re not alone, and there are resources available to assist you on your journey to regaining control.

We offer a self-exclusion feature for individuals who wish to limit their gambling behavior. You can choose to suspend your account or restrict your betting activities for a specified period, which can range from one month to a year or even longer. During the self-exclusion period, your account will be inaccessible, and you will not be able to use our services. Once the chosen exclusion period expires, you will be able to resume access to your account and continue using our platform.

If you wish to end your self-exclusion before the designated period concludes, you may submit a request; however, the final decision to lift the restrictions will be determined by the company at our discretion.

If you prefer to implement specific limits on your betting behavior, we encourage you to contact our customer support team for assistance. Any adjustments made to your betting limits will take effect within 24 hours after the last modification.

During your self-exclusion period, you are not permitted to create a new account with us. If you circumvent this restriction by using a different name or address to open a new account, you acknowledge that Gugobet will not be responsible for any further gambling activities or consequences arising from this action.

Gugobet reserves the right to update, revise, or amend these Terms at any time. Such changes may be necessary due to business developments, legal or regulatory updates, compliance with industry guidelines, or to improve our services and user experience.

When modifications are made, we will notify users in a manner we find suitable—this may include email communication, in-platform messages, or updates posted on our website.

In the case of significant or material changes to these Terms, we will provide notice within a reasonable timeframe. However, for minor adjustments or clarifications, advance notice may not be issued. We strongly encourage all users to regularly review the latest version of the Terms and Conditions available on our website to stay informed.

In the event of a disagreement between the user and Gugobet regarding the terms or outcome of a bet—including payout calculations, game results, or any conditions affecting the validity or fulfillment of a wager—the user agrees to first seek resolution by contacting Gugobet directly.

Users who believe their rights have been infringed may formally submit a written complaint to our Customer Support Team. This process is designed to provide a fair and transparent way to address concerns.

Complaints must be submitted within 72 hours from the moment the issue becomes known to the user. All submissions should include relevant documentation and supporting evidence. Complaints that lack sufficient details or proof may be returned and not processed further.

Once a complaint is received, our support team will carefully investigate and provide a comprehensive response. If additional clarification or documentation is required from the user, the resolution timeline may be extended accordingly.

In instances where multiple data sources yield conflicting outcomes due to clear errors or discrepancies, Gugobet retains the right to make a final judgment for the purpose of settling the bet. For complex or contentious issues, the final decision rests solely with the company and will be considered binding.

If any broader dispute arises regarding the services provided by Gugobet, users are expected to first seek resolution through our internal support channels. In such cases, Gugobet’s interpretation and resolution of the issue will be treated as final and conclusive.